How Can We Help?

Shipping, Returns, Exchanges

Can I track my shipment? When will it arrive?

Orders are processed and shipped within 2 business days. As soon as your order ships, we will send you an email with a tracking number. If your order is Read more...

What is your exchange and return policy?

If for any reason you are not satisfied with your selection, you can exchange it for another style, or return it for a member or store credit. We accept Read more...

When am I charged for my purchase?

FabKids charges your credit card at the time your order ships. Read more...

When will I see my account be credited for my return?

Please allow 7–14 business days to receive a refund. Some financial institutions may release holds sooner or take longer depending on their policies. Read more...

Where do you ship?

We currently ship to the United States, including APO/FPO addresses and P.O. boxes, as well as Canada. Read more...

Does FabKids charge sales tax?

Customers with a shipping address in California or Kentucky will be subject to sales tax on purchases. FabKids reserves the right to collect sales tax in Read more...